When you request a proposal from multiple commercial cleaning companies, you may notice that the proposals differ between company to company as far as overall service offerings and price. Some janitorial service companies in Victoria BC focus on beating their competitors by offering the lowest price, and others focus on delivering the most accurate portrayal based on the needs and preferences of the potential client.
Each company uses different processes, have different employees, cleaning methods, quality control methods or systems making the overall investment highly variable but a worthy one. One important thing to know about the cleaning industry is that a lower price does not guarantee consistent, reliable and quality service.
So, how do you know which company to go with?
1. Experience - How to determine if its a reputable cleaning company
One thing we always remind our clients is that not all janitorial services are the same. Just because a company claims that they are a professional commercial cleaning company does not guarantee a proven track record of success. You should probe further if you receive a proposal that is based on price only. It takes skills and experience gained through years servicing clients to be able to apply that knowledge to your building.
2. Management
The management team of the commercial cleaning company play a huge role in whether it’s a good fit for your building. What is the experience of leadership? What about the employees? Do they have the depth of experience and knowledge of your building types, and can they demonstrate that experience?
Look for companies with expert leaders in the cleaning industry that hold their team accountable to the highest industry standards.
3. Cleaning Methods
Everything that you expect from a professional janitorial company should be clear and concise. What are their scheduling processes, modes of communication, and the flexibility of the cleaning staff to accommodate changes?
At Prioritas, because of our many years of experience in the commercial cleaning industry, we rely on proven cleaning processes to handle our client's needs. We are innovative and look for technologies to help us maintain quality and streamline process.
4. Pricing
Commercial cleaning companies will review your scope of work and building specifications and base their quote on your existing plan and needs. At Prioritas, we provide a detailed quote which includes our observations, a detailed summary of the needs of the building and scope of work, client testimonials, quality control systems, employee identification and communication methods. We will make recommendations on services that will help the efficiency of your building or suggest removing those that add cost but lack value.
5. Communication
Communication between the cleaning company and the building manager and stakeholders is key to a successful long-term relationship. Our goal is to provide prompt, clear and professional communication to our clients at all times. We aim to set a new standard for quality, experience and communication in the janitorial service industry.
Taking the time to research and understand commercial cleaning organizations will help you evaluate the best company to support you and your business's cleaning and janitorial needs. Our ethos is focused on being client and employee centered, meaning that we prioritize integrity, trust and honesty in our relationships with our clients.
If you're questioning whether you're getting the most value from your commercial cleaning company, we are always happy to connect over coffee and share our expertise or provide a quote to prioritize your Victoria BC commercial cleaning needs.